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This theory allows leaders the freedom to manage freely and open up discretion. Its important to maintain explicit standards and measures of performance in a workforce. The third point acknowledges the "shift from the use of input controls and bureaucratic procedures to rules relying on output controls measured by quantitive performance indicators".

NPM advocates often shifted from a unified management system to a decentralized system in which managers gain flexibility and are not limited to agency restrictions.


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Competition can also be found when the government offers contracts to the private sectors and the contract is given in terms of the ability to deliver the service effectively, quality of the goods provided, hence this will increase competition because the other private sector which did not get the contract will make strides to improve the quality and ability thereby facilitating competition.

This aspect focuses on the necessity to establish short-term labor contracts, develop corporate plans or business plans , performance agreements and mission statements. It also focuses on establishing a workplace in which public employees or contractors are aware of the goals and intention that agencies are trying to reach. The most effective one which has led to its ascent into global popularity, focuses on keeping cost low and efficiency high.

New Public Management draws practices from the private sector and uses them in the public sector of management.

Leadership in public management: Some theoretical and methodological considerations

NPM reforms use market forces to hold the public sector accountable and the satisfaction of preferences as the measures of accountability. In order for this system to proceed, certain conditions, such as the existence of competition, must exist and information about choices must be available. Institutions other than federal government, the changes being trumpeted as reinvention would not even be announced, except perhaps on hallway bulletin boards.


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There are blurred lines between policymaking and providing services in the New Public Management system. Questions have been raised about the potential politicization of the public service, when executives are hired on contract under pay-for-performance systems. The ability for citizens to effectively choose the appropriate government services they need has also been challenged.

New Public Management

Generally, in government there are few if any choices. NPM brings to question integrity and compliance when dealing with incentives for public managers - the interests of customers and owners do not always align. The public interest is at risk and could undermine the trust in government.

Although NPM had a dramatic impact in the s on managing and policymaking, many scholars believe that NPM has hit its prime. In countries that are less industrialized the NPM concept is still growing and spreading. This trend has much to do with a country's ability or inability to get their public sector in tune with the Digital Era. New Public Management was created in the Public Sector to create change based on: disaggregation, competition, and incentives.

Using incentives to produce the maximum services from an organization is largely stalled in many countries and being reversed because of increased complexity. Dunleavy believes this new way of governance should be heavily centered upon information and technology.


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Digital Era Governance provides a unique opportunity for self- sustainability however, there are various factors that will determine whether or not DEG can be implemented successfully. DEG does an excellent job of making services more accurate, prompt and remove most barriers and conflicts. DEG also can improve the service quality and provide local access to outsourcers. The New Public Service is a newly developed theory for 21st century citizen-focused public administration.

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New Public Service NPS focuses on democratic governance and re-imagining the accountability of public administrators toward citizens. NPS posits that administrators should be a broker between citizens and their government, focusing on citizen engagement in political and administrative issues. The main thrust of the New Public Administration movement was to bring academic public administration into line with an anti-hierarchical egalitarian [20] movement that was influential in US university campuses and public sector workers. By contrast, the emphasis of the New Public Management movement a decade or so later was firmly managerial normative in that it stressed the difference that management could and should make the quality and efficiency of public services.

From Wikipedia, the free encyclopedia. Handbook of Globalization, Governance, and Public Administration : Russell Sage Foundation. Administration Debate.

The Public Manager: Contemporary Challenges and Responsibilities

Public Administration Review. Quality and Quantity. Regional innovation governance and place-based policies: design, implementation and implications. Regional Studies, Regional Science,6 1 ,— Handbook of Globalization, Governance and Public Administration.

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Armonk, New York: M. Journal of Public Administration Research and Theory. Retrieved 18 November George Classics of Public Administration]. Categories : Public economics Politics Public administration. Emerald Group Publishing Limited.

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